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Hello

DHM Cancelation Policy

We hope you will not need to cancel your appointment, but if it is required to do so, please contact Drone Home Media no later than 24 hours before the date of our shoot. See Below for more information.

 

Please call us at 413-362-5271 or send an email to DroneHomeMedia@gmail.com.

Cancelation Policy Information

  • Cancelations and reschedules are no charge provided they are done 24 hours in advance of the scheduled shoot date/time.

  • Reschedules within the 24-hour window there will be a $50 fee that will be charged directly to the agent.

  • Cancelations within the 24-hour window, there will be a $75 fee that will be charged directly to the agent.

  • If DHM arrives and can not get into the property or the shoot is canceled at that time by the agent or seller, a fee of 50% of the shoot amount will be charged to the agent.

  • Bad weather is unpredictable. There are no rescheduling fees due to inclement weather. We can still photograph the interior of the home at that time and can reschedule the exteriors to another date.